The Salon Ambassador Program

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The Salon Ambassador Program e-book  is now ready for purchase at only AU $9.95 

 


What is your biggest business challenge as a Salon Owner?

After conducting a survey, CollegeCoaching found that 95% of salon owners stated staff issues as their biggest business challenge.

Imagine your staff were not only technically skilled but also possessed the people skills so vital to the success of your business.

How can the Salon Ambassador Program help your business?

The Salon Ambassador Program addresses issues of client care. It trains your team to deliver superior customer service.

The Salon Ambassador Program presented by Nanette Ferguson will deliver the knowledge your staff need to be the best they can be. Invest now in this very affordable workshop specifically designed with your apprentices in mind, and reap the rewards of relevant professional development for your team.

The program can be organised to meet your business requirements with flexibility of delivery being a major feature.

Areas covered in the program include how to:

  • Create a positive impression
  • Read and project body language
  • Develop and maintain superior client service standards
  • Investigate factors affecting the quality of service
  • Develop an excellent telephone manner
  • Deal with difficult clients

Participants take part in interactive discussions and are encouraged to evaluate customer service through a visit to local businesses.

Follow-up takes place soon after the workshop. This can be by telephone or in person.

CollegeCoaching looks forward to partnering with you to help your staff achieve their greatest potential. This in turn can only benefit your business.


The Salon Ambassador Program e-book with the 6 vital steps you must take before beginning your Hairdressing career is now ready for purchase at only AU $9.95