Well dear readers, it's been too long between posts, so time to get back to it!
I found an article on the web and think it's important to talk about it, even though the link seems to have disappeared. It's about a person who was not a client of the salon she visited to have a botched bleach regrowth fixed. She had tried to do it herself. The hairdresser made a terrible fuss about the state of her hair and made her feel very bad.
Even though we might think the client was crazy to attempt such a job herself we must remain professional at all times. It's not in our best interests to humiliate the client, she feels bad enough already! Anyone like to share similar stories? Just post a comment below.